Frequently Asked Questions

What are your terms and conditions?

We understand life happens. If you cancel your event, your deposit will not be refunded. You are welcome to choose another date if available but will be charged a $150 fee to do so. All cancellations must be submitted in writing via email. You can not cancel over the phone, voicemail or text. 

Do you have to book decor to rent the space?

Although it's highly recommended it's not required. We want you to do your event your way.

What do you specialize in?

Making the vision in your head an amazing reality.

How do I book Venue Arcade for my event?

Go to  "Booking Site" make your desired selection and pay only the deposit. The Venue team will invoice you for the rental balance.

How do I schedule a visit?

It will be our pleasure to give you a tour of our venue. Just click the "Email Us or Booking Site" button and let us know when you're available to stop in.

Do you allow smoking?

There is a strict no smoking policy inside Venue Arcade this includes: Vapes, hookah and ecig devices.

Fire Safety….

For your safety disposable chafing dish are NOT allowed in the Venue.